Quality Assurance & Control Coordinator
Why did you join Heritage Care?
I was given the opportunity to pursue my passion for quality assurance in residential aged care. My position not only enables me to be in a senior clinical role but also allows me to be involved in ensuring that quality care is provided in all areas relevant to residential aged care.
What is your professional background?
I am a Registered Nurse with a background in acute and residential aged care. My areas of qualifications include that of a Bachelor in Applied Biology/Biotechnology, Certificate IV in Training and Assessment and Diploma of Frontline Management. I have gained a total of 15 years of experience by undertaking clinical and quality care roles.
What difference do you hope to make with the group?
To incorporate my passion and apply relevant skills to ensure quality care and team support is provided to all Heritage care homes whilst meeting the required Accreditation Standards.
Describe your most rewarding moment with Heritage Care?
By working with our Water Gardens home to achieve clinical excellence. Providing support for the staff to achieve high competence and positive resident outcomes through the utilization of our electronic clinical care documentation system.
Describe the team you work with?
Supportive, passionate and dedicated individuals who hope to share their wealth of knowledge and expertise.
What do you hope to achieve with Heritage Care?
To be part of a quality team that promotes excellence and professionalism in all Heritage Care homes.