Date issued: 11th August 2020

Issued by: The Executive, Heritage Care

Issued to: Residents, Families, Staff, Contractors at Epping Gardens, Heritage Care

Purpose: To provide all stakeholders with information about COVID-19 at Epping Gardens and our
responses. These updates will be provided when there are changes to the situation at Epping

Deepest Condolences
Heritage Care pass on our deepest sympathies to all those family, friends and our staff who,
through their day to day work, formed emotional connectiveness to all those who have passed.

We can confirm:

  • 97 residents have now tested positive for COVID-19 (unchanged)
  • 60 staff have now tested positive for COVID-19 (+1 from yesterday)
  • 24 residents are on-site at Epping, 13 of whom are COVID-19 positive


If you are the primary contact for a resident in our home and have not heard from us, please give
us a call. We are actively working to get updates from the hospitals to provide relevant and
current information to you.

The Older Persons Advocacy Network (OPAN) free services support older people and their
representatives to address issues related to Commonwealth funded aged care services. Should you
wish to be connected with an advocate, you can reach OPAN on 1800 237 981.