Date issued: 9th August 2020

Issued by: The Executive, Heritage Care

Issued to: Residents, Families, Staff, Contractors at Epping Gardens, Heritage Care

Purpose: To provide all stakeholders with information about COVID-19 at Epping Gardens and our responses. These updates will be provided when there are changes to the situation at Epping Gardens.

Deepest Condolences

Heritage Care pass on our deepest sympathies to all those family, friends and our staff who, through their day to day work, formed emotional connectiveness to all those who have passed.

We can confirm:

  • 96 residents have now tested positive for COVID-19 (unchanged)
  • 55 staff have now tested positive for COVID-19 (unchanged)
  • 24 residents are on-site at Epping, 12 of whom are COVID-19 positive
  • Testing was completed today for COVID negative residents and all staff on site.


Limited physio services will be resuming tomorrow for residents at Epping Gardens. We hope to return to full operations in the near future.

The Older Persons Advocacy Network (OPAN) free services support older people and their representatives to address issues related to Commonwealth funded aged care services. Should you wish to be connected with an advocate, you can reach OPAN on 1800 237 981.