At Heritage Care, we pride ourselves for being ‘the best … in everything we do’. We employ qualified and experienced staff, and implement high technology systems and processes; delivering the best quality aged care in Australia. With homes in four locations across Victoria, we focus on boutique living for consumers by offering personalised aged care. Heritage Care places a major emphasis on facilitating positive, respectful relationships, as well as a supportive environment where consumers feel physically, socially, and emotionally secure.

We are pleased to welcome you to our hub of helpful information, a central location to help you support your loved one.


We understand choosing the ideal aged care home is difficult and getting hold of important information is time consuming. To help provide peace of mind, we have gathered a range of helpful resources that will allow you to easily keep tabs on relevant topics and quickly navigate to the right information.

Heritage Care doesn’t just offer high quality services, we are passionate about helping our residents and that means supporting all key stakeholders involved.

Please use the links below to find out more information

Department of Human Services

The Department of Human Services was created to ensure the efficient delivery of health, social and welfare services. The website has a range of useful information for older Australians, from finding payments and calculating your pension to working past the pension age and planning your retirement. Follow the link to learn more about the services that could be available to you.

My Aged Care

My Aged Care is a great way you and your family can better understand the aged care system. It gives you the opportunity to read personal stories of others who have experienced issues and explains how they were able to overcome their own situation. This resource also provides users with plenty of useful information about what aged care to consider, what’s involved with caring for someone and how you can go about caring for yourself, a family member or a friend. Visit the website to find out more.

Department of Social Services (DSS)

The Department of Social Services is in place to improve the lifetime wellbeing of people and families in Australia. The department encourages older people to live active and independent lives and works hard to deliver quality, affordable and accessible aged care for older people. To discover more about the latest announcements relating to the aged care sector, go directly to their website.

Council On The Ageing (COTA)

The Council On The Ageing Services offer a free and confidential service to older people who are living in retirement villages, utilising community aged care services or government subsidised aged care services. Their service is aimed at giving older persons more control over goods, services and quality of life to deliver those people a greater sense of empowerment. Follow the link to find out more about the vision and purpose of COTA.

Alzheimer’s Australia

Alzheimer’s Australia represents the 1.2 million people in our country who are either living with dementia or directly involved in care. They are passionate about advocating the needs of people living with dementia as well as the needs of their families and carers. The organisation is committed to providing support services and education in order to achieve a dementia-friendly Australia. Visit the website to learn more about the organisation.