Administration Coordinator- Aged Care- 3 months contract

About the Job

Admin Co-ordinator

We are looking for Administration Coordinator with excellent administrative, communication, and problem-solving skills, with a caring and empathetic personality to make difference in life for our residents. This position is for 3 months contract with possible view of extension.


Heritage Kingswood is perched at the foothills of the glorious and famously known Blue Mountains. Heritage Kingswood provides 77-beds that consist of single and shared rooms with private and shared bathrooms. Heritage Kingswood features a large lounge-dining space, an outdoor and internal courtyard, and all wonderfully close and within walking distance of local amenities, café's, shops and more.


At Heritage Care, you'll enjoy:

  • Above Award Rates
  • Grow Your Own Staff Referral Program (Opportunity to earn extra $$$$)
  • A positive and supportive workplace culture
  • Employee Assistance & Well Being Program
  • Discounts and Benefits through our Rewards Program, including vehicle financing through novated leasing and salary packaging for work related expenses and superannuation
  • Discounted Private Health Insurance
  • Ongoing professional development

The Opportunity on Offer

We are looking for an experienced administrative professional to join our aged care home, Heritage Kingswood. This opportunity is for 3 months contract with possible view of extension. The successful candidate will be responsible for a variety of administrative tasks to support the day-to-day operations.

How you will make an Impact

Reporting to the Residence Manager this critical role needs an individual with a caring nature who gets satisfaction by supporting a busy and passionate team.

While no two days are the same, this critical role has some key responsibilities. 

  • Ensuring the rostering of staff are completed a fortnight in advance in time and attendance system (Human Force)
  • Working with the People & Culture team to onboard new staff and offboard staff i.e. documentation and processes are completed
  • Responding to staff enquiries and feedback in a prompt, efficient, empathetic and supportive manner including pay queries via our Pay Queries Ticketing System
  • Ensuring all Regulatory Compliance registers (i.e. NDIS Checks, visa checks, AHPRA registrations, statutory declarations, vaccination register, appraisal register) are maintained, monitored, and updated accordingly, including student registers.
  • Monitoring and organising of Mandatory Training including updating Training Matrix
  • Managing and maintaining of Staff Files including staff, contractors, volunteers, and students
  • Maintaining a friendly, helpful manner with consumers, visitors and other staff.
  • Proactively trying to resolve concerns, complaints or suggestions of consumers and family/visitors.
  • Ad-Hoc tasks as directed by the Residence Manager

About You

  • Previous experience in a similar role preferably in a Health or Aged Care environment
  • Demonstrated ability to work effectively in a team environment to effectively plan and organise service delivery requirements.
  • NDIS Workers Screening Check
  • Current Covid-19 Vaccinations (highly recommended)
  • Excellent time management and organisational skills and the ability to prioritise work tasks to meet deadlines.
  • Well-developed communication skills (written, verbal and listening) with the ability to communicate with stakeholders at all levels both internal and external.
  • Ability to handle multiple tasks and assignments.

About Us

Heritage Care is a leading residential aged care provider with 11 aged care home and 1077 beds across Victoria and New South Wales. Founded in 2002, Heritage Care is an Australian independently owned provider of quality residential aged care.

Heritage Care offers an engaging lifestyle and consciously nurtured community for residents in aged care. Our residents receive attentive, tailored care backed by highly skilled and caring staff. We have over 20 years' experience in cultivating communities that brighten our residents' lives and help them maintain an active and enriching life. We take a people centred approach to care which means our residents benefit from clinical care, participation in stimulating activities and nourished with wholesome and culturally accepted meals that are individualised to their needs and tastes.

We also preserve their autonomy by involving them in daily-decision making, and offer complete transparency for families and loved ones.

Please submit a Cover Letter and Resume via the APPLY NOW Link.

Due to high volume of candidates, only shortlisted applicants will be contacted.




Additional Information

Location – Heritage Kingswood – 29 George St, Kingswood NSW 2747

Job Type – 3 Months Contract with possible view to extend

Job Position – Administration

Salary – 25 – 35

Position Close Date – 12/07/2024

Contact Details

Name –
Phone –
Email –