Emily Shares Why She Loves Working In Aged Care

Emily Shares Why She Loves Working In Aged Care

Meet Emily Wang, an incredibly generous and selfless Personal Care Worker who is proud to share why she loves working in aged care. A Personal Care Worker supports our residents physical, spiritual, social and cultural needs and which enables them to maintain their own wellbeing and independence for as long as possible.

For Emily, a resident’s smile is the best evidence of a job well done. “It means they recognise our work; that they feel safe and happy living here,” explains Emily.

“I like to see the smile on their face, it is so bright and beautiful. While I’m working, I always chat with them. I’ll always ask how are you doing today? And I take the time to listen to how they are feeling and the little stories they share with me. When the residents are happy, I feel happy too.”

Caring for the elderly comes naturally to Emily. During her childhood, Emily’s parents both worked fulltime so her grandparents cared for her.

“I like the elderly because they are amiable and approachable. I think the elderly are more worthy of being cared for. They contributed to society when they were younger so they should be more respected and well cared for. Every elderly person is entitled to receive safe, high-quality care in a nursing home. This is my purpose and why I love working in the aged care sector,” says Emily.

“I think Heritage Care creates a very safe and inclusive work environment for staff. I love all my colleagues at Chomley House…they are amazing and I am so proud of them. Our management team genuinely cares about us and regularly checks in on our mental health and career goals. For example, I am now studying to become a nurse and have felt supported every step of the way. We are like a big family at Chomley House.”

What makes a great personal care worker? Emily says its simple: “If you are the type of person who loves being helpful and putting a smile on the face of the elderly, then please come and join us. Let’s provide great care for the elderly.”

Thank you for caring Emily. We are grateful to have you on our team.


If you are the type of person who loves being helpful and putting a smile on the face of an elderly person, then a career with us in aged care is a fantastic and rewarding choice.

Why work at Heritage Care?

Do you like making a real difference to people’s lives?  Our team does just that, every single day!  It is hard to beat the satisfaction gained from knowing you have helped someone and how grateful that person and their families are to you for the care or support provided.

A brighter place to work

Heritage Care is a place where you’ll work with others who share your passions. Contribute to delivering quality, person centred care and be an integral member of exciting projects.

Experience a deep appreciation for your abilities that inspires you to bring your best. Here, your work is as meaningful to us as it is to you, and we are committed to providing you with the right benefits and flexibility to help you shine.

A brighter place to grow

To us, learning and development is a welcome part of the job. We provide opportunities for you to learn on the job through a range of internal opportunities and new project purposes. Not just a few times a year. But every day. You won’t go it alone, though. Your manager will be there to support you on your growth journey, and you will have access to the right tools and trainings you need to shine brightly and reach your full potential.

A brighter place to lead

Everyone at Heritage Care is a leader. We depend not only on brilliant, individual leaders, but also on a community of leaders, each focused on what they can do to contribute to creating a bright environment for our residents and work colleagues. We foster this culture of leadership by creating an inclusive workplace where everyone looks out for one another and helps each other radiate.

Our philosophy and work environment

At Heritage Care, we are committed to promoting quality of life in residential aged care. Every elderly Australian is entitled to receive safe, high-quality care in a stimulating environment.

We aspire to be the best at what we do, to the benefit of our residents and representatives where quality care is paramount.

Working as part of a team of empathetic and caring professionals, you will aid in making a positive impact on the life of our residents with your compassionate, supportive approach that empowers our residents’ choices and independence

Established in 2002, we now employ up to 1,000 people across Victoria and New South Wales.

View our current roles.