Heritage Care is embracing a new era in aged care, with new ownership and management

The Aged Care landscape is changing and so is Heritage Care

Responding to new Commonwealth Government mandated requirements in the sector, Heritage Care is ensuring it provides the right workforce, technology, environment and resources to deliver the very best of care for older Australians.

Heritage Care is the owner-operator of 11 aged care homes across Victoria and New South Wales offering permanent and respite care with memory support services in selected residences. Amid sweeping changes to the aged care system, Heritage Care is embracing the future with wholesale changes of its own.

Heritage Care Leads The Way

The government has introduced large scale changes to the aged care system. The changes are designed to facilitate Providers to deliver higher quality care with easier access to services for the most vulnerable in our community.

Some of the most important changes are a mandatory minimum of 200 care minutes per resident per day, requirements for a registered nurse onsite 24 hours, seven days a week (which Heritage Care has always provided as a matter of policy), greater online transparency of information concerning care provided and strengthened Aged Care Quality Standards.

The standards place further emphasis on the resident by prioritising dignity and choice, driving collaboration with residents and families on care planning, individualised personal and clinical care, daily living support to optimise residents’ independence, ensuring the environment is safe and comfortable and that resident and family feedback is addressed appropriately.

Heritage Care not only supports these reforms but actively and successfully implements current standards to a higher level to ensure it is well prepared for further change . “We take a people-centred approach to care and provide a high level of clinical care.,” says John Rutledge, CEO of Heritage Care.

“We focus on what matters most to residents now and in the coming years. And to the team members that care for them” he continues.

“To demonstrate the impact of the new leadership team and commitment to achieving and maintaining high standards throughout the organization, 8 Heritage Care homes were subject to reaccreditation audits in the space of 12 weeks. All homes were reaccredited with 100% all met status against the standards. In addition, our recently acquired home Twin Parks was reaccredited during a transition period.”

Heritage Care continues to focus on its service delivery to its Residents and invest in its employees who are tasked with ensuring that delivery is of the highest standard.

Meet the Executive Team

CEO, John Rutledge has assembled a highly experienced team of qualified professionals, many of whom bring extensive healthcare experience to the organisation to continue delivery of quality care in a supportive environment.

Click here to view the team