Heritage Care

Heritage Care is a leading residential aged care provider with 11 aged care homes across Victoria and New South Wales. Independently owned, it offers permanent and respite care with memory support services to more than 900 residents.

At Heritage Care, we pride ourselves on providing the right workforce, technology, environment and resources to deliver the very best of care for our community. Through our people-centred approach to care and high level of clinical care, we focus on what matters most to residents and to the team that cares for them – now and in the future.

We are embracing a new era in aged care, with new ownership and management working hard to implement changes and improvements to the sector. To achieve this, we prioritise dignity and choice for residents and drive collaboration with residents and families. With an emphasis on individualised personal and clinical care, daily living and support to optimise residents’ independence, we’re determined to continuously improve our care to ensure your loved one receives the highest standard of care.

Executive Team

The Executive Team is led by CEO, John Rutledge. John has assembled a highly experienced team of qualified professionals, many of whom bring extensive healthcare experience to the organisation.

John Rutledge

Chief Executive Officer

Kathy Warren

Head of Group Operations

Ngoni Hwenjere

Head of Finance

Annette Ross

Head of Governance & Risk

Clare Neeson

Head of People and Culture

Grant Bramich

Head of Asset Management & Procurement

Electra Tounis

Head of Marketing & Communications

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New South wales

Recent Articles

Nisah Maideen Returns to Lead Twin Parks Aged Care

As Residence Manager of Twin Parks in Reservoir, Nisah Maideen draws on her well-earned breadth of experience in nursing management across multiple segments of aged care in Australia. She has...

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New Residence Manager Julio Castillo Strengthens Leadership at Heritage Epping Aged Care Home

Heritage Epping is fortunate to have Julio Castillo at the helm bringing extensive health, nursing and management experience. Julio has transformed the culture of the home and the residents and...

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What is a Memory Support Unit and how does it create a dementia friendly environment?

In 2023, Dementia Australia estimates more than 400,000 Australians are thought to be living with dementia, and over 68 per cent of aged care residents living with a moderate to...

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