Model of Care
At Heritage Care we pride ourselves in providing the best quality of care for our consumers through being ‘the best … in everything we do’. This extends to our Model of Care ‘WRIGHTS’ which captures the principles of our organisation.
Well-being focuses on maintaining physical and cognitive abilities to ensure meaningful engagement in life.
Respectful relationships relate to the manner in which we communicate and focusses on positive language to develop close, consultative relationships.
Innovation is about taking continuous improvement to the next level and striving for our mission; to be ‘the best … in everything we do’.
GROW YOUR OWN
Grow your own skilled workforce to ensure a consistent approach to care and professional development. Consumers are far better cared for in an environment that nurtures its staff also.
Health care is the core of the service we provide and this aspect is fundamental to well-being. Our clinical team explore every treatment option and suitable services.
TEAM WORK AND TRUST
Team work and trust go hand in hand and ultimately nurture a healthy working relationship between staff, consumers, relatives, management and clinical specialists.
Supportive environments provide opportunity for engagement in activity and improved communication by compensating for diminishing abilities in a physical, social and emotional environment.